HOW DO I RETURN?

• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved

WHAT ITEMS ARE RETURNABLE?

You can return your items within 30 days of receipt of your shipment.

• They must be in original condition
• For clothing, unwashed and unworn
• In the original packaging

Free gifts or promotional items are not returnable!

ARE THERE ANY CHARGES FOR RETURN?

• There are no charges for return
• Original shipping charges are non-refundable
• You are responsible for the charges of the return shipping

HOW SOON WILL I GET MY REFUND?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

                              REFUND POLICY

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, or CONTACT US.

To complete your return, we require a receipt or proof of purchase. (MUST FILL OUT RETURN FORM FOR APPROVAL BEFORE YOU SEND THE ITEM BACK)

There are certain situations where only partial refunds are granted (if applicable) 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
Any item that is returned more than 30 days after delivery

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@outletsavings.net